Thursday , August 6 2020

Passenger Locator Forms (PLF) All the Questions and Answers you need to know. For Greece and U.K

Passenger Locator Forms known as PLF forms Entering Greece and Returning to the UK.


It is important to note that:-

The Passenger Locator Form (PLF) is a key element All travellers must complete their PLF until the day before entering the country, providing detailed information on their point of departure, the duration of previous stays in other countries, and the address of their stay while in Greece. In case of multiple stays, they are required to provide the address for the first 24 hours at least.


Our location doesn’t have a street name, how can I fill in the form?


The most common question we get asked from U.K Tourists entering Greece is that the address of the Hotel/Apartment or House they are staying at will not be accepted. This is because Zakynthos does not have street names outside of town. So, to avoid this we would suggest you enter your address as such:-


Name of Hotel/Apartment/House:- ABC Sea Hotel

Street name number:- Here you would put the resort name Kalamaki/Laganas/ Argassi etc.:- Kalamaki 29100

Province:- Zakynthos

Postcode:29100 is the general postcode for Zakynthos, some have been using this for the street number as shown above.

Country:– Greece.

information purposes only

I am travelling with my family/partner… Do I need to fill out a form for them too?


Answer. Yes. You and the people you’re travelling with must all complete a separate form. Fines will be imposed if forms are not filled out.

If you’re travelling with someone under 18 years old, they do not need their own form if you:

  • will arrive and leave together
  • staying at the same address.

You will however, have to add their details on YOUR form.


 Do you also have to add your travel partner on this form on the “travel companions- family” or “Travel Companions – Non-Family / Non-Same Household” section?

Answer:- Yes.

Whoever you are travelling with, you would have to enter their details on your form. Don’t forget this is to help tracking if covid has proven positive.

What section will I add them to?

If a person lives in the same house as you with the same address as you but is not your blood relative they would come under family/travel companions… if you do not live in the same house, you do not have the same address then it would come under travel companions under non family non -same houshold.

How do I fill out my flight details?

The PLF form asks for flight details ie flight number but it asks for 2 letters and upto 4 digits some flights such as TUI flight codes have a three letter code. eg:-TOM1234. All you need to do is put the exact code in the box.  Your flight codes can be found on your tickets.


I have filled out my form and haven’t received my QR codes, what do I do?

Answer. Your (QR) Quick Response code will be given to you on the day of your scheduled arrival in Greece (at midnight) and will be notified via email (the QR code will be provided in a link in the confirmation email).  If you are travelling the previous day, you will be allowed to show your confirmed e-mail as the QR code will be received during your travels.


I am married but my name on my passport still has my maiden name, what do I do?

Answer:- The details you provide are a way of contacting you IF necessary. The name you are traveling on and the name that is on your official documents must be included on the PLF form. Some have also provided a copy of their marriage certificate if needed.


Who do I put for an emergency contact? Someone in Greece or the U.K?

Answer. Obviously if you have family in Greece you would put those down and make sure they have an e-mail contact, too. If you do not have family in Greece, then put someone who can be easily contacted in the U.k. Again they must have an e-mail address.

Once again we provide the link to fill out the Plf form for entering Greece..

For English click HERE

For German click HERE

For French Click  HERE


For UK visitors returning.


Due to the ongoing problems people have experienced with the UK Plf forms, Zakynthos Informer has got in contact with our British Consulate. The idea was to find out how we can help those who are struggling with the forms. Below are some questions and the answers that you may find helpful.

Do we have to fill out the form going back to the U.K ?


Answer:- Yes, every passenger must fill out a PLF form. You must complete this form before you arrive in the UK. You cannot submit the form until 48 hours before you’re due to arrive in the UK.


Do I need to get a printed copy?


Answer:– Yes. If you don’t have a smart phone. Most do not have the latest gagets so they will have to get a paper copy. On the Uk gov web it does state  “You’ll need to show your completed form when you arrive at the UK border, either by printing a copy, or showing it on your phone.”


Where can I get my form printed in Zakynthos?


Answer:– All book shops have printing services. If your hotel does not supply a service for photocopying, then we would suggest any book shop. Most of these shops are located in Zakynthos Town and are open during normal business hours. Mon-Saturday 09.00 a.m until -14.30p.m then again open from 17.30p.m – 21.00p.m Wednesdays & Saturdays the afternoon hours are closed.


I am travelling with my family/partner… Do I need to fill out a form for them too?


Answer. Yes. You and the people you’re travelling with must all complete a separate form.

If you’re travelling with someone under 18 years old, they do not need their own form if you:

  • will arrive and leave together
  • will stay at the same UK address

You must however add their details into your form.


How do I fill out the form?

Answer:– Before you start make sure you have with you:-

    • your passport details
    • the name of the airline, train or ferry company you’re travelling with
    • the name of the company organising your tour group – if you’re travelling as part of a tour group
    • your booking reference
    • the name of the airport, port or station you’ll be arriving into
    • the date you’ll be arriving
    • your flight, train, bus or ferry number
    • the address you’ll be staying at for your first 14 days in the UK
    • details of someone who can be contacted if you get ill while you’re in the UK

We have also provided a direct link for the U.K Public Health Plf form so that you can enter your details. click HERE

***Note that it CAN NOT be filed into the system earlier than 48 hours before arrival in the U.K.

You may wish to fill in the form and keep on file within the system, however; it will only remain in the system for 7 days in which after it will be deleted.

For the PHPlf U.K also click HERE

As the pandemic is causing situations to change drastically, we would advise that you keep up dated through official government sources. For Greece the source is as follows:-

For the U.K the source is as follows:-

Zakynthos Informer is not held responsible if information has changed after the time and date recorded of this post.  We would also advise any queries concerning your holiday to get in contact with your tour operator/ representatives.

You may also like to read:- Quarantine Proceedures and QR codes

About Louise Inzk

Louise is Australian born and has been a Greek citizen since 1991. She has deep cultural ties with the island, often writing about Zakynthian Traditions and Culture. She is also an active member of the Volunteer Group of Zakynthos, Giostra Di Zante and is a member of the women's choir "Rodambelos". Her love of the island and all it offers saw her joining the Zakynthos (Zante) Informer admin team in 2014.

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  1. Thanks for this article, I have been worried sick that I hadn’t filled in the forms correctly. I have filled one in with me as lead name and added my husband details followed by my 2 daughters details , then I’ve filled a separate form with my husband as lead name, followed my details and then 2 daughters details (we all live in sane household and staying together) . So hopefully this is correct? Due to travel to Rhodes on 29th july. Thanks again.

  2. Many thanks Louise. A truly informative article which addressed all of my questions.

  3. I HAVE MESSED UP SO MANY TIMES ON THESE FORMS AND RESUBMITTED AGAIN AND AGAIN . because there is no place to alter mistakes or amend ?
    I m traveling with 11 family members and 1 friend , 4 are over 18 8 are under i have done seperate forms for all including children but didnt complete the family or compion part . will i be able to travel like that or do i have to do al over again , and what do i put for easyJet flight as i have put ez1234 ?

    • Chrissie Parker

      The best advise we can give is to ensure you read all the information on the PLF form before completing. The Q&A has lots of information. If in further doubt please contact your travel operator or the Greek Embassy for further advice.

  4. Can you amend a plf once it as been submitted

  5. This was so helpful. I’m just curious to ask one more thing. I’m Danish living in the U.K. for 20 years but I’ve still only got a danish passport. Would I have trouble with the plf being foreign. I keep reading it’s for British citizens who’s traveling from the U.K. to Greece and from Greece to the U.K. Also I’ll be traveling with my son who’s only 13 and he’s got a Danish and British passport. What’s best to use in this circumstance? It’s only the two of us going.

  6. I have tried to submit the form multiple times from multiple devices but always get an error message upon clicking Submit.. not sure what to do..

  7. Marie Johnston

    Is it only possible to receive the form in paper form.

  8. really starting to worry now.

    Dont have a smartphone or access to P.C. just hope the hotel or rep can help…if not???

    • Chrissie Parker

      You will need to speak with your hotel. They or your rep should be able to assist you. If they can’t help onsite ask them where you can access a computer in the island, they will know of somewhere.

  9. I have completed a PFL form but I want to change my hotel. It will not let me edit it. Do I complete another form with the new hotel?

  10. We arrive 5th October will this form still be needed?

    • Chrissie Parker

      As yet we don’t know. It is likely but will only know closer to the date. Keep an eye on our social media.

  11. I cant enter my mobile number for contact ..have tried +30…+0044 etc, dropped first zero of my number. What should I be entering? Thanks x

    • Chrissie Parker

      You need the correct variation of the number. Please contact the Greek Embassy if you’re still having issues.

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